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Frequently asked questions

Answers to common questions about getting started and using Sage.

Can I integrate Sage with my existing home care agency management systems?

Sage is available to users of all home care agency management systems. However, we currently only offer full integration functionality with Wellsky. Other platforms like Axxess, AxisCare, and CareSmartz360 are coming soon.

Is Sage HIPAA compliant? How secure is my company's data?

Sage is built with enterprise-grade security measures and designed to meet healthcare industry standards, including HIPAA compliance for home care and hospice providers. We protect your sensitive client and caregiver data throughout transmission and storage. Your data security is our top priority.

What kind of support do you offer?

We provide 24/7 white glove support including hands-on training. Our team guides you through setup and helps optimize your processes as your operations grow. We offer support via phone, SMS, email, and your preferred collaboration platforms including Slack, Microsoft Teams, Google Chat, and more

What are the steps needed to add Sage?

We start with a demo of the Sage platform, followed by a consultation to understand your current systems and intake processes. We then configure Sage to integrate with your agency's existing software stack.

Is Sage right for my home care business?

Sage is ideal for small to medium-sized home care agencies looking to grow. If you're tech-curious and looking to scale operations without adding administrative overhead, Sage can help you save 100 minutes per client intake. Contact us for a consultation to see if Sage fits your specific needs.

How does Sage integrate work with my existing phone system?

Sage is a fully featured VOIP provider, meaning you can ditch your existing generic phone solution and handle end-to-end client communications with Sage. Our team makes transitioning frictionless! If you'd prefer to run Sage alongside your existing phone system we support that as well. Reach out to our team to discuss details.

How much does Sage cost?

We know how important budget-consciousness is for small agencies, and it's our mission to ensure that Sage delivers great value to all of our clients. Schedule a demo to receive personalized pricing information.